Studio Updates Week 2
Feedback by Lecturer
- worried the service won’t be as comprehensive if we focus on students alone
- note the other stakeholders— the ppl who have to deal w the lockers
- we want ppl to empathise with the ppl who have to setup and stuff eg
- approach multiple stakeholders first
Stakeholders
The school officers - office of student care? contend w new students every year and the stuff they need and locations
Students
Locker Manufacturers
Educators
Cleaners
- approach educators pov
- school management - contend w new students every year and the stuff they need and locations
- cleaners -
- estate management -
School management will come in with different things
Group Updates:
Objective:
To implement a fuss-free space saving smart locker system for students
Context:
Lockers are too small to hold what students need
In inconvenient locations
System is hard to book
Stakeholders:
The school officers - office of student care?
Students
Locker Manufacturers
Educators
Cleaners
Survey to send to other school students:
https://forms.gle/AF1uHmo5DCd4AKVw8
Survey to send to NAFA students:
https://forms.gle/xDKYngGo9WwAPdSr8
Send out email to school student care requesting for interview
Research Different school locker systems; do by next week!
Only ITE dont use rent-a-locker system
NTU, NUS, SUTD, SIM, SUSS, NYP, SP, RP, NP, TP, ITE central, ITE west, ITE east, SMU, Lasalle, NAFA
Angel - NUS, NTU, NP, SIM, SUSS, ITE west
Harshi - NYP, RP, SMU, NAFA, ITE central
Yue - TP, SP, SMU, NTU, Lasalle, ITE east, SUTD
Possible Interview Questions for school admin
1. **Rationale and Decision-Making Process:**
- What factors or considerations led to the decision to implement lockers?
- Were there any specific problems or needs that prompted the consideration of locker installation?
2. **Student Needs and Preferences:**
- How did you gather information about students' preferences and needs for lockers?
- Were there any surveys, focus groups, or other methods used to understand how students would benefit from having lockers?
3. **Space and Logistics:**
- How did you determine the optimal locations for installing lockers within the school premises?
- What considerations were taken into account regarding available space, hallway traffic, and accessibility?
4. **Security and Safety:**
- What security measures were considered when planning locker installation to ensure the safety of students' belongings?
- Were there any concerns about locker security or incidents that influenced the decision-making process?
5. **Implementation Challenges:**
- Were there any challenges encountered during the implementation of the locker system? If so, how were they addressed?
- Were there any unforeseen obstacles that had to be overcome during the installation process?
6. **Parent and Staff Involvement:**
- How were parents and school staff involved in the decision-making process regarding lockers?
- Were there any concerns or feedback from these stakeholders that influenced the final decision?
7. **Maintenance and Upkeep:**
- Can you share details about how lockers are maintained and managed on an ongoing basis?
- What strategies are in place to ensure the lockers remain in good condition and functional for students?
8. **Cost and Budgeting:**
- How did you determine the budget allocation for locker installation?
- Were there any cost-related factors that influenced the decision-making process?
9. **Future Plans and Feedback:**
- Are there any plans to expand or modify the locker system based on feedback or changing needs?
- Have you received any feedback from students, parents, or staff that has led to adjustments or improvements to the locker system?
Email to School
Dear (Person name),
Good afternoon, my name is Angel, a current year 2 student from NAFA Year 2 BADP. I am speaking on behalf of my group to request for an interview for a project we are working on. We are currently working on a project to improve the current lockers systems. Hence, we would really appreciate your insights on how the management for the lockers are being run, as well as other feedback on the current system. We would like to request a possible interview with a relevant staff who is knowledgable regarding these processes. We would really appreciate your insights as it will be very beneficial to our project. Do let us know if you could spare us some time for this interview and we look forward to a favorable response from you. Thank you.
In regards
Angel Tan En Qi
G20220038
Follow Up Email
Hi Ms Lee,
Thank you for your timely response to our inquiry. We understand that the lockers system are managed by an external source, and understand that you are not involve in the installation of lockers and the booking system. Hence, to clarify, the reason we are seeking an interview with you is to better understand the different stakeholders involve in the locker systems in the school. We are hoping that through this interview that we will gain a better understanding on how the school administration views lockers and the process of involving an external vendor for the lockers. Through this interview, we hope to better understand the consideration the school takes in regards to lockers. If you wish for further clarification on what want to interview about, we will be happy to answer and provide greater details on it. We really hope for a favorable response from you and thank you for taking up your time.
In regards,
Angel Tan En Qi
G20220038
Personal Updates
This week, we officially began planning our research plan and how to tackle the project. I think we were all somewhat unsure of whether we were on track. We had made some sort of game plan on how to start doing but I think this project had a much different starting point compared to the previous project we were used to. It felt like we were working backwards a bit since we already sort of knew our end product. But I think the consultation with the teacher really gave us was really insightful on how we should be looking at the project. Not just from our end users but also from the various stakeholder perspectives. Because of that, we decided to also seek out an interview with school stuff which is still pending. I think working on the case study on the SG airlines was also helpful in allowing us to better understand the scope of the project we were doing and for now, I think we are still quite on task with our project. Let's see what happens in next week's concultatio.